Mojmar

Cancellation & Refunds

Last updated 22 September 2026

There is no subscription to cancel

Mojmar is prepaid. You buy a one-off pack of minutes; nothing renews automatically and you are never charged again unless you buy another pack. You can stop using Mojmar at any time and you will not be billed.

Refunds on unused minutes

If you have paid minutes you have not used, you can ask for a refund on them within 7 days of the payment.

• Unused minutes are refunded in full, for the portion you have not spent.
• Minutes you have already used are not refunded. Session time is consumed as it is metered, in 20-second steps.
• Free trial minutes have no cash value and are not refundable.

For example: if you buy the 60-minute pack for ₹599 and have used 10 minutes, you may request a refund on the remaining 50 minutes within 7 days.

If something went wrong

These cases are always put right, and the 7-day window does not limit them:

• A payment was taken and the minutes never appeared on your account.
• You were charged more than once for the same purchase.
• Minutes were consumed because of a fault on our side rather than by your use.

Write to us and we will either restore the minutes or refund them, whichever you prefer.

How to request a refund

1. Email us. Write to motlibhaas@gmail.com from the address you signed in with.
2. Tell us which payment. Include the Razorpay payment reference, or the date and amount.
3. We confirm the unused balance. We check how many minutes are still unspent on your account and reply with the amount.
4. The refund is issued. Approved refunds are sent back to the original payment method.

How long refunds take

We process approved refunds within 2 working days of agreeing them. After that, the money is returned through Razorpay to the method you paid with, which usually takes a further 5 to 7 working days depending on your bank or card issuer.

Refunds are always made to the original payment method. We cannot send a refund to a different card, account or UPI ID.

Nothing is shipped

Mojmar is downloadable software and prepaid credit. There is no physical product, so there is no delivery, shipping or return of goods involved.

Contact

motlibhaas@gmail.com · +91 97291 24879 · Contact us